Question 1

Who will I actually be talking to?

Accepted Answer

Frank and Ruth, the owners. Certified Air Masters LLC is family-run, so the people who quote your job are the people responsible for it.

Question 2

Will I get the price in writing before any work happens?

Accepted Answer

Yes. You receive a written estimate before work starts. You review it, and nothing proceeds until you approve it.

Question 3

What's the fastest way to reach you?

Accepted Answer

Email certifiedairmastersllc@gmail.com with your town, what your system is doing, and a good time to reach you. Messages sent outside our open hours are answered the next working day.

Question 4

Do you serve my town?

Accepted Answer

Check the service area section on this page — it lists every community we cover, from Clermont and Winter Garden through Orlando, Kissimmee, Leesburg and The Villages. If you're near the edge of that list, ask and we'll tell you honestly.

Question 5

Where can I read what your customers say?

Accepted Answer

On Yelp, Angi, Facebook, Instagram and Nextdoor. We'd rather you read their words directly than take our word for it.

Question 6

What should I have ready when I contact you?

Accepted Answer

Your address or town, a short description of the problem, and the approximate age of the equipment if you know it. That's usually enough for us to plan the visit properly.

First, who are we booking for?