What is the Residential Maintenance Program and how does it work?

Our maintenance program is a monthly subscription that keeps your HVAC system on a regular schedule of professional care. Each plan includes two visits per year — one AC cleaning and inspection in the spring, and one heater cleaning and inspection in the fall — so your system is always prepared before the seasons change. You choose the tier that fits your needs, and we handle the rest.

What are the differences between the Silver, Gold, and Platinum plans?

All three plans include two annual visits, seasonal AC and heater cleanings, and no after-hours fees. Silver ($15/month): reliable scheduled maintenance plus a 10% discount on repairs and equipment. Gold ($25/month): priority service, a 15% repair discount, 10% off new equipment, and 1 lb of freon at no cost per year. Platinum ($30/month): a 20% repair discount, 10% off new equipment, no service fees, 1 lb of freon at no cost per year, and priority service.

Is there a contract? Can I cancel at any time?

A minimum one-year commitment is required for all plans. After the initial year, your plan continues on a month-to-month basis until you choose to cancel.

What does the AC cleaning and inspection include?

During your spring AC visit, we perform a thorough cleaning of the outdoor unit and coils, check refrigerant levels, inspect electrical connections, test system performance, and assess overall condition.

What does the heater cleaning and inspection include?

During your fall furnace visit, we clean the heat exchanger and burners, inspect the flue and venting system, check all safety controls, test ignition and operation, and verify that your system is running safely and efficiently.

HVAC

Blog — page 2

Advice, answers and how-tos about hvac from Certified Air Masters LLC.

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